Putting the AI in Hospice CAIre – June 20, 2024


Noon - 1 pm

Putting the AI in Hospice CAIre

A Hospice & Palliative Care Session

Can artificial intelligence (AI) enhance healthcare delivery or even further improve the caregiver-patient-family relationship? These are some of the questions to be answered during Putting the AI in Hospice CAIre at noon on Thursday, June 20.


  • David Wiley, President & Chief Executive Officer – Kansas City Hospice, on the future of AI at KCH
  • Lindsey Jarrett, PhD, Vice President of Ethical AI – Center for Practical Bioethics, on the ethical considerations of AI
  • Richard M. Berner, Chief Executive Officer – Complia Health, now part of Axxess, on current and potential uses of AI in hospice
  • Caryn Hohnholt, Chief Development & Communications Officer – Kansas City Hospice, moderator

Listen in, then get your questions answered as panel participants explore how hospice providers, including Kansas City Hospice, are translating all the buzz into actionable insights to improve patients’ and families’ hospice experience.


David Wiley

President & Chief Executive Officer – Kansas City Hospice

David became President and CEO for Kansas City Hospice in September 2016. Prior to that, David served on the Kansas City Hospice Board of Directors in 2013 and in 2014 became Chief Operating Officer for Kansas City Hospice. David also served as Secretary on the NorthCare Hospice Board of Directors. David held over twenty years of progressive leadership experience as Vice President, Field Operations H&R Block, Inc. which included field management, call center, finance, accounting and cross-functional leadership of organizations. He was responsible for 4,200 retail tax locations in 22 states generating $1billion in revenue from both company and franchised locations. Today, David serves on the Friend of Art Council for the Nelson-Atkins Museum of Art. David received his Bachelor of Science in Accounting from the University of Missouri Kansas City. He has served on the Board of the Kansas City Free Health Clinic, and AIDS Service Foundation of Greater KC, served on the H&R Block Volunteer Committee and the National Kidney Foundation Home Tour Finance Committee. David received the I.J. Mnookin Award for Outstanding Community Service from the H&R Block Foundation.

Lindsey Jarrett, PhD

Vice President of Ethical AI – Center for Practical Bioethics

Lindsey Jarrett, PhD, serves as the Vice President of Ethical AI for the Ethical AI Initiative sponsored by the Center and regional collaborators to identify and articulate ethical problems, risks and potential harms associated with the unexamined use of artificial intelligence and machine learning when applied to heath information and services.

Dr. Jarrett’s experience in program management, community-based research methodologies, advocacy and community leadership in disability will be put to use in her leadership efforts to deploy evidence-based interventions, practices and processes to address equity issues for underserved communities as those persons interact with health providers and systems. She is committed to leveraging her industry expertise developed during her recent six-year tenure at Cerner, most recently as Lead Clinical Researcher, along with her professional studies and community-based local knowledge to design, pilot and disseminate interventions that address ethical problems and risks together with her colleagues at the Center.

Dr. Jarrett holds undergraduate degrees from the University of Missouri-Kansas City in Sociology and in Criminal Justice and Criminology (2004), a Master’s Degree in Social Policy and Administration from the University of Nottingham, (2006), and a PhD in Therapeutic Science from the University of Kansas (2015). Her current research interests include engagement indicators, post-acute health outcomes, service learning, data visualization, universal designs of learning, clinical intelligence, ethics and intelligence, and healthcare IT education.

Lindsey is a passionate global citizen who centers her life around service to others. For the world, she is committed to creating inclusive and safe spaces for everyone. In addition to peer-reviewed publications, she has presented dozens of poster presentations and community lectures. She is a co-founder of Music Across Borders and a victim advocate and speaker’s bureau volunteer for the Metropolitan Organization to Counter Sexual Assault (MOCSA).

Richard M. Berner

Chief Executive Officer – Complia Health, now part of Axxess

Rich Berner currently serves as a board member and Chief Executive Officer of Complia Health, now part of Axxess. As CEO, Rich guides the company’s direction to help our clients improve the quality of life and healthcare experience of the populations we manage through the innovative use of technology to provide proactive, predictive, cost effective care on the consumers’ terms.

Rich brings over 25 years of experience building award winning teams and products across a variety of business-to-business and business-to-consumer industries in established and emerging markets. Rich joined Complia Health from MDLIVE as CEO. Under Rich’s leadership, MDLIVE became a thought leader in the telehealth space due to their use of artificial intelligence and machine learning to disrupt the current healthcare experience. Rich’s team grew MDLIVE consumer Net Promoter Score from 54 to a high of 84 and user growth from 25 million members to over 45 million members. Prior to MDLIVE Rich served in various executive roles with Allscripts including President, International & Acute where Allscripts’ Sunrise EMR was named the KLAS #1 Global EMR and the #1 EMR for Academic Medical Centers and Large hospitals by Black Book in 2014-2016.

Rich’s teams have a long track record of driving material improvements in outcomes resulting in numerous industry awards and accolades for their accomplishments at Caradigm, a Microsoft/GE joint venture and Cerner Corporation both in the U.S. and abroad. Early in his career Rich served as Chief Operating Officer for FreeDrive, where he helped pioneer the online storage space after beginning his career as a software engineer at Tellabs, the U.S. Army Corps of Engineers, and Internal and External Communications Inc.

Rich graduated as an Evans Scholar from the University of Illinois with a Bachelor of Science in Teaching of Computer Science.

Caryn Hohnholt

Chief Development & Communications Officer – Kansas City Hospice

Caryn has been with Kansas City Hospice & Palliative Care for nearly six years, first serving as the Vice President of Development and currently as the Chief Development and Communications Officer since 2021. With over two decades of extensive experience in all areas of nonprofit management, from development and communication to fundraising and strategic planning, Caryn provides skilled, growth-oriented philanthropic and nonprofit executive leadership. Prior to joining KCH, Caryn held the position of Vice President of Development and Marketing at Visiting Nurse Association (VNA) & Easter Seals Nebraska (ESN) where she served for six years overseeing successful multi-million dollar fundraising efforts and development initiatives. Caryn is a Certified Fundraising Executive (CFRE) and has previous experience as a fundraising consultant. She has raised more than $77 million to help build strong families and thriving communities. Caryn graduated from the University of Nebraska at Kearney with a BS in Social Work.

Share This:

You may also like...

CES Recording Thumbnail 2024 hospice & palliative care session (2)

The Vital Role of Volunteers in Hospice Care

April 18, 2024
Melissa Basgall, KCH Director of Volunteer Services and Bonnie Krause, KCH Volunteer Coordinator

CES-Recording-Thumbnail-2024-hospice-palliative-care-session (1)

Building Hope for Those We Serve and Ourselves: The Power of the Strengths-Based Approach in Healthcare

March 21, 2024
Crispian Paul, LMSW, LAC, KCH Social Worker


Symptom Relief in Hospice: Offering Comfort at End-of-life

February 15, 2024
Deborah Coon, KCH APRN